Story: I am a software developer with the goal of trying to make our users’ lives easier and their work more enjoyable.
Fun Fact: During a conversation, I will most likely find a way to bring up good TV shows/movies, food, video games, or the band TOOL.
Why RedSail Technologies? I love the people I work with and consider them lifelong friends.
What Gets You Out of Bed? Most of the time it's either one of my kids, my dog (Molly), or my alarm. What motivates me to get out of bed during the work week is coming to work to solve problems, see friends, and hopefully help the team move forward as a whole. Also, bills.
Communication is key in running an effective team, and few people know that better than Logan. He has consistently demonstrated remarkable interpersonal skills that have significantly contributed to a more cohesive and collaborative work environment. His ability to foster connections and build rapport with colleagues from diverse backgrounds is something to strive for. Logan's friendly and approachable demeanor has not only facilitated open communication but has also created a sense of camaraderie among team members.
Outside of work, you can find him catching up on movies and TV shows or playing video games with his son.
Story: I lead a team of IT ninjas, operating in the digital shadows to ensure our PioneerRx servers are secure, robust and ready for our customers.
Fun Fact: I've completed a Full Ironman Triathlon.
Why RedSail? I've been with PioneerRx for over a decade, starting back when we served 800 pharmacies. Being a part of this incredible company's growth is a source of great pride for me.
What Gets You Out of Bed? I get excited knowing that every day presents a new challenge and a puzzle awaiting a solution.
As the head of our ServerOps team, Ryan Zeidan demonstrates unparalleled dedication to customer satisfaction. He embodies our core values by continuously striving to learn and ensuring our technologies meet and exceed customer expectations. His dynamic approach to personal and professional development makes him an invaluable asset to the RedSail team, making him the well-deserved winner of the Q3 'Relationships' FORTE award.
Ryan's passion for technology is broad, encompassing everything from 3D printing to drone racing. Outside of work, Ryan is constantly engaged in personal growth, whether through fitness pursuits or expanding his knowledge alongside his two children.
Story: I am a Client Services Lead for NRx and Axys, troubleshooting escalated and urgent text email issues. Working in vaccing billing, I help pharmacy technicians with random issues. I enjoy working on Axys, which is the future of LTC software.
Fun Fact: I played college tennis and still can hold my own on the court.
Why RedSail Technologies? I enjoy the impact we’re making in the health industry seeing us be able to support pharmacies all across the world.
What Gets You Out of Bed? Having a career that allows me to support my family.
Corey has shown great troubleshooting skills and multiple times fixing escalated text email issues. He has also been a big part of vaccine reporting, always willing to help techs and fix many random issues. He shows expert status in many subjects but has excelled in text email and SMP issues.
He makes a living out of troubleshooting urgent issues and finding solutions to problems at a moment’s notice. Known for his coolness under pressure, the ‘Tempo’ FORTE award is practically tailor-made for him.
When he’s not at work (or at the tennis court), he can be found fishing or playing sports with his son.
Story: I've been with RedSail Technologies for seven years. My primary duty focuses on ensuring Axys it meets the real-world needs of our clients.
Fun Fact: I was a synchronized swimmer when I was younger.
Why RedSail Technologies? Because they are innovators in the industry and extremely customer-focused
What Gets You Out of Bed? My family and my job.
As the Senior Product Analyst and winner of the 'Experts' FORTE award at RedSail Technologies, Kendra Cairns plays a pivotal role in software development, transforming theoretical "what ifs" into practical features that boost user satisfaction and operational efficiency. Her dedication deeply enhances our ability to support our customers and advance the functionalities of our software products, exemplified by her receipt of the RedSail 'Experts' FORTE Award.
Outside of the office, Kendra leads a rich family life. Happily married for 20 years, she is a devoted mother to three children and a doting grandmother to one. Her family grounds her and fuels her professional drive, continually inspiring her to push the boundaries of innovation and excellence at RedSail Technologies.
Story: As a seasoned web developer, I specialize in managing the Support Center application. I excel in bridging the gap between technology and internal customer satisfaction. From troubleshooting technical issues to optimizing workflows, I thrive on crafting innovative solutions that streamline processes and elevate the experience for our internal customers.
Fun Fact: Over the past five years, I've transformed into an avid reader or rather listener, with my favorite books ranging from the captivating adventure of "Ready Player One" to the whimsical journey of "The Hitchhiker's Guide to the Galaxy" series, and the profound insights of "Meditations."
Why RedSail Technologies? I transitioned to RedSail Technologies by way of the PioneerRx team, seamlessly integrating my expertise and passion for software development into the RedSail Technologies family.
What Gets You Out of Bed? The delightful blend of my son's infectious giggles and the exhilarating prospect of conquering new challenges, painting each day with whimsical hues of joy and opportunity.
Derrick’s six years with PioneerRx and RedSail Technologies has seen him explore his passion for coding and continuous learning. He has become a master in bridging the gap between technology and internal customer satisfaction, from troubleshooting technical issues to optimizing workflows.
His enthusiasm for learning makes him the perfect fit for the “Forward Thinking” FORTE award for Q3 2023. His look towards the future is what we’re all about. When he’s not thinking about the next great idea, Derrick can be found spending time with his nine-month-old son, bowling, or honing his culinary skills in the kitchen.
Story: I am part of the Support Leadership team entrusted with streamlining communication and collaboration to ensure that software solutions meet the pharmacy industry's unique needs and requirements.
Fun Fact: I am a huge fan of all music. If you know me, you know a song is constantly playing in my head. Give me a word or phrase, and I promise to give you a song with it in there.
Why RedSail Technologies? Why not join a company that’s leading the charge in the pharmacy industry by uniting influential leaders and contributors in a single organization?
What Gets You Out of Bed: Bills and responsibilities of adulting and my slightly pudgy pug ‘Willie’ loves to stir when the sunlight hits the windows.
An exceptional leader, Carly’s ‘Relationships’ FORTE award reflects her genuine care for others professionally and personally. Leveraging her skills to ensure that our clients at RedSail Technologies receive the highest level of support, her leadership is characterized by a blend of technical understanding and a genuine commitment to client success.
As a Software Support Manager with over two decades of experience in pharmacy practice and software, Carly exemplifies professionalism. She has developed an exceptional understanding of the industry's needs and challenges, serving clients with dedication and building solid relationships.
Outside of work, Carly enjoys spending quality time with her husband and three children, tending to their family's seasonal blueberry farm, and binge-watching true crime stories or house/craft DIY videos.
Story: I am an Implementation Consultant at RedSail Technologies, so I help people change and grow. I teach clients our software, and then help clients implement new processes and procedures within their pharmacy. My position also allows me to work from home and travel from time to time, which I truly enjoy. I am always looking for new ways to make our clients more effective and efficient. I like coming up with practical solutions to help people work smarter.
Fun Fact: Many people may not know that I enjoy gaming.
Why RedSail Technologies? RedSail Technologies allows me the opportunity to do work that I enjoy.
What Gets You Out of Bed? Knowing I can make a difference. I want to make a positive impact every day.
Few exemplify the ‘Relationships' FORTE value than Kim. As an Implementation Consultant, she ensures that new software users can seamlessly implement new processes and procedures within their pharmacy. Pharmacy work is all about working smarter, not harder. As such, Kim’s tireless devotion to helping her clients find an effective and efficient workflow is where her true passions lie.
Her efforts in maintaining effective team dynamics are what makes Kim an indelible part of RedSail Technologies, showing that it takes a village — and a cohesive one at that — to do truly special work.
Story: I manage developers, maintain plans, connections, and other items related to our switch. I attend industry meetings and am a voice for our pharmacies at those meetings.
Fun Fact: I am a reformed introvert and I run the sound board for my church.
Why RedSail Technologies? Because we are making a difference in the pharmacy industry.
What Gets You Out of Bed? The new puppy! Problem solving, coming up with ideas to help solve issues. I also love attending sporting events.
The 'Experts' FORTE award goes to Kevin Crowe. An expert in every sense of the word, Kevin facilitates the exchange of information to hundreds of third parties from thousands of our pharmacy customers with unparalleled accuracy and precision. An expert also needs to stay with the times. As such he helps our customers in the best and most timely way.
Whether he’s spending time with his new puppy or attending sporting events, Kevin maintains a passion for problem solving, knowing that the next lightbulb moment is just around the corner.
Story: I coordinate and support quote building, current customer expansion, sales growth, and everything in between to contribute to the overall success of our sales team.
Fun Fact: I don't drink milk — approximately 65% of the world's population has some degree of lactose intolerance.
Why RedSail Technologies? Working for RedSail Technologies isn't just a job; it's an experience of excellence, collaboration, and endless possibilities. I am proud to be part of a great company that values innovation, fosters growth, and inspires success.
What Gets You Out of Bed? A good book is never too far away, and it is 5 o'clock somewhere.
Joe's innovative approach has earned him the 'Forward-Thinking' FORTE award. His tireless efforts to improve and make meaningful changes to our day-to-day processes have resulted in increased interactions with potential clients. Driven by curiosity and the infinite possibilities of each new day, Joe has a unique ability to think outside the box and adapt quickly to change.
As a passionate coffee lover, Joe starts each morning with enthusiasm fueled by his love for learning, creating, and making a positive impact.
Joe's selfless nature and unwavering dedication make him an invaluable asset to our sales team and a true personification of RedSail Technologies' core values.
Story: I am a Software Support Supervisor and I lead one of our teams with onboarding new suppliers. I am also a part of the party planning team that organizes all our fun activities around the office.
Fun Fact: I won a zero-turn lawnmower with a $10 raffle ticket in the Minden St. Jude Raffle.
Why RedSail Technologies? I’ve worked at PioneerRx for 10 years, and the family atmosphere is what I love the most about working here.
What Gets You Out of Bed? I enjoy seeing all my coworkers’ smiling faces when I get to work every day.
Ashley is a beacon of positivity and support at RedSail Technologies. As Software Support Supervisor for PioneerRx, she leads with a perfect blend of expertise and empathy, making complex concepts accessible to all. Ashley's passion for fostering strong relationships and creating an enjoyable work environment earned her the 'Relationships' FORTE award. Her contributions create a lively atmosphere, making her an invaluable asset to our company.
A true crime enthusiast and proud dog mom, Ashley brings a unique blend of interests and talents to the team. Her passion for service is evident through her efforts at a volunteer organization close to her heart that provides fun experiences for her sister with cerebral palsy and others in the special needs community.
Ashley's decade-long journey with RedSail Technologies is a testament to her commitment and dedication, making her an integral part of our success and a true embodiment of our core values.