Man on computer

RedSail Hub Customer Support Portal

The technology you need. The support you want.
The RedSail Hub is an intuitive, in-depth, customer-friendly portal that provides relevant content and materials. Customers can discover training and video content by utilizing the new search feature, connect with peers and subject-matter experts in an online forum, and resolve questions and uncover new solutions quickly. Visit the Hub anytime - 24/7.
Hub Sign In
Not registered for the Hub customer support portal yet? Register here.
For questions, call or email us at:
833.REDSAIL (833.733.7245)
Interactive customer forum

Interactive Customer Forum

Connect with other customers and RedSail staff to talk about product ideas and best practices – plus, follow a post to be notified!
Product specific content

Product-Specific Content

Access automatically filtered content that aligns with the products/services you have.
Product specific content

Search Feature

Search across all RedSail Technologies’ information to explore only content for the products that matter most to you.
self serve case management

Self-Serve Case Management

Create, access, and manage support cases. Attach files, examples, screenshots, and more to help reach a resolution – quickly.
+ Additional Features
  • Account Types & Restrictions
  • Alerts & Notifications
  • Downloadable Forms, Service Packs, & QSUs
  • Knowledge Base
  • News Gateway
  • Product Enhancements
  • Product Help Guides
  • Regulatory Documents
  • Release Notes
  • Service Subscriptions
  • Single Sign-On
  • Training Guide


  • Sign on from anywhere – desktop or mobile devices.
  • Stay informed with all relevant content – filtered specifically for you.
  • Search product-specific content – all in one place, all on your time.
  • Easily stay up-to-date – download service packs, forms, and more.
  • Track the status of your open cases/tickets – stay in the loop on findings and resolutions.