PioneerRx Revolutionizes Patient Experience with the Launch of "Click to Pay"

Media Contact: Dylan Souza
Senior Marketing Director
RedSail Technologies, LLC

(Spartanburg, SC – 11/14/2023) - PioneerRx, RedSail Technologies’ leading pharmacy software solution, has announced the launch of its highly anticipated and innovative feature, "Click to Pay," designed to revolutionize the way pharmacies operate and enhance patient convenience. Click to Pay enables patients to prepay for prescriptions before visiting the pharmacy, marking a significant step forward in streamlining processes and improving customer engagement.

This new feature, now live in select locations, will be available in all PioneerRx pharmacies by November 20th, 2023.

Click to Pay is a groundbreaking addition to the PioneerRx system, allowing pharmacies to define rules for sending payment requests to patients. Leveraging the bagging feature's foundation, Click to Pay allows pharmacies to manage when to initiate payment requests, facilitating prepayment for compounded or high-cost prescriptions to streamline workflow.

Patients receive a secure text message containing a link to the RxLocal Patient Portal, where they can review order details and complete the payment process. Verification requires only the patient's name and date of birth, ensuring a seamless and secure transaction. While an RxLocal account is not mandatory for patients, they must be capable of receiving SMS notifications and the pharmacy must be enrolled in RxLocal to use this feature.

Josh Howland, SVP of Clinical Strategy & Product at RedSail Technologies, expressed his excitement about the launch, stating, "PioneerRx's Click to Pay will transform how pharmacies operate, empower compounders to receive payment before making medication, and enable pharmacies to offer new payment options for high-cost items, shipments, and deliveries. I'm thrilled to provide pharmacies with innovative solutions to boost efficiency and engage patients and caregivers in convenient ways."

To check whether Click to Pay is now available in their pharmacy, PioneerRx pharmacies can review their location notification settings within the system.

PioneerRx continues to set industry standards by providing cutting-edge solutions that not only enhance operational efficiency for pharmacies but also elevate the overall patient experience. Click to Pay is another testament to the company's commitment to innovation and customer-centric solutions.

For more information on PioneerRx and its groundbreaking features, visit


About RedSail Technologies

RedSail Technologies, a trusted innovator in pharmacy software, is transforming patient care. Empowering over 10,000 pharmacies serving more than 8 million patients monthly, RedSail has deep experience with the needs and concerns of pharmacy across sectors – community, long-term care, outpatient, clinic, HME/DME, and specialty pharmacies – and their pharma, payer, and strategic industry partners.

Knowing the heart of pharmacy is the desire to provide meaningful patient care, RedSail makes daily pharmacy operations more seamless through advanced pharmacy management systems, transactional and medical billing services, and patient engagement solutions. Our leading brands, including PioneerRx®, groundbreaking Axys® long-term care pharmacy software, PowerLine®, TransactRx®, and QS/1®, provide the efficiency and industry integration that liberate pharmacists to focus on patients.